Privacy Policy
Last updated: January 2026.
This policy explains what data Mino collects when you visit the site or open an account, why we collect it, who we share it with and how long we keep it.
What we collect
- Account data: name, date of birth, email, phone, address, currency preference.
- Verification data: photo ID, proof of address, masked card image where relevant.
- Transaction data: deposits, withdrawals, bets, wins, bonuses and payment method identifiers.
- Technical data: IP address, browser type, device, session cookies, referral URL.
Why we collect it
- To open and maintain your account.
- To satisfy the KYC and anti-money-laundering obligations of our licence.
- To process deposits, withdrawals and bonuses.
- To detect fraud and abusive play.
- To send you service messages and, if you opt in, marketing about our promotions.
Who we share it with
We share personal data only with (a) payment providers processing your transactions, (b) our KYC vendors for identity checks, (c) our regulator on lawful request and (d) game providers to the extent needed to run a session. We do not sell personal data.
Cookies
We use strictly necessary cookies for session and cashier functions, and optional analytics cookies to understand how the site is used. You can decline optional cookies at any time in your browser settings.
Retention
Account and transaction records are kept for the period required by the licensor and applicable AML law, typically five years after the account is closed. Marketing preferences are held until you opt out.
Your rights
You can request access to, correction of, or deletion of your personal data at info@minocas1no.ca. Deletion requests are honoured to the extent they do not conflict with our legal retention obligations.