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Contact Mino

Every request goes to a human. We aim to reply to live chat inside two minutes and to email inside twelve hours, seven days a week.

Player support

For account, deposit, withdrawal, bonus or verification questions, use live chat inside your account, it is the fastest path. If you prefer email:

Business, media, affiliates

For partnership, PR or affiliate enquiries, email info@minocas1no.ca with a short description of your proposal. We reply to legitimate business enquiries inside two business days.

Complaints

If you feel a support response was not adequate, escalate the case to info@minocas1no.ca with your ticket ID. Cases that cannot be resolved internally within 14 days can be forwarded to the Curacao eGaming licensor, whose ruling we are bound to accept.

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